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Privacy Policy
(HIPAA Compliance)

HIPAA Compliance Privacy Policy 

 Next Level Longevity Clinic
 Your Information. Your Rights. Our Responsibilities

Effective Date: April 17, 2026

This Notice of Privacy Practices describes how your medical information may be used and disclosed, and how you can access this information. Please review it carefully.

Who We Are

This Notice describes the privacy practices of Next Level Longevity Clinic (“Clinic,” “we,” “us,” or “our”), and the affiliated healthcare providers, medical groups, and partners, including but not limited to services facilitated through OpenLoop Health, Inc. and its affiliated medical groups (“Providers”). These entities may share your protected health information (“PHI”) with each other as necessary to provide treatment, obtain payment, and conduct healthcare operations in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (“HIPAA”).

Your Choices

You have choices regarding how we share certain information. You may instruct us on whether to share information with your family members, friends, or others involved in your care. You may opt out of receiving communications related to marketing or fundraising. We will not share your information for marketing purposes or sell your information without your explicit authorization. We do not sell your protected health information under any circumstances.

Our Uses and Disclosures

How do we typically use or share your health information?

We typically use or share your health information in the following ways.

  1. Treatment

We may use your health information and share it with other healthcare professionals who are involved in your care.
 Example: A provider treating you may consult another provider regarding your condition to ensure proper diagnosis or treatment.

  1. Healthcare Operations

We may use and share your health information to operate our practice, improve the quality of care, and contact you when necessary. This may include appointment reminders, care coordination, and internal quality assessments. We may also use technologies, including artificial intelligence and machine learning tools, to support clinical workflows, documentation, and service improvements in accordance with applicable laws.

Example: We use your health information to manage your treatment plan and improve our services.

  1. Payment

We may use and share your health information to bill and receive payment for the healthcare services provided to you.

Example: We may share your information with your health insurance provider to obtain payment for services rendered.

  1. How else can we use or share your health information?

We are permitted or required to share your information in other ways, typically for public benefit or legal compliance. All such disclosures are made in accordance with applicable laws and regulations.

  1. Public Health and Safety

We may share your health information for public health purposes, including preventing disease, reporting adverse drug reactions, assisting with product recalls, reporting suspected abuse or neglect, and preventing or reducing serious threats to health or safety.

  1. Research

We may use or disclose your health information for research purposes, subject to applicable legal and ethical requirements.

  1. Compliance with Law

We will disclose your health information when required to do so by federal, state, or local law, including compliance with requests from the U.S. Department of Health and Human Services.

  1. Organ and Tissue Donation

We may share your information with organ procurement organizations for donation and transplantation purposes.

  1. Medical Examiners and Funeral Directors

We may disclose health information to a coroner, medical examiner, or funeral director as necessary.

  1. Workers’ Compensation, Law Enforcement, and Government Requests

We may use or disclose your health information for workers’ compensation claims, law enforcement purposes, health oversight activities, and other government functions such as national security or protective services.

  1. Legal Proceedings

We may disclose your health information in response to court orders, subpoenas, or other lawful legal processes.

Electronic Communications and Technology Use

As part of providing healthcare services, we may communicate with you electronically via email, phone, or text message. These communications may include appointment reminders, health information, and service updates. We may use secure platforms and technologies, including artificial intelligence tools, to assist in documentation, communication, and care coordination. All such uses are conducted in accordance with applicable privacy and security standards.

Your Rights

When it comes to your health information, you have certain rights. This section explains your rights and how you can exercise them. You may exercise any of these rights by contacting us at info@nextlevellongevityclinic.com.

  1. You have the right to get an electronic or paper copy of your medical record and other health information we maintain about you. We will provide a copy or summary of your information, usually within 30 days of your request. We may charge a reasonable, cost-based fee where permitted by law.
  2. You have the right to request corrections to your medical record if you believe the information is incorrect or incomplete. We may deny your request in certain cases, but we will provide a written explanation within the timeframe required by law.
  3. You have the right to request confidential communications. You may ask us to contact you in a specific way (for example, only via email or at a specific phone number) or to send mail to a different address. We will accommodate all reasonable requests.
  4. You have the right to request restrictions on how we use or share your health information for treatment, payment, or healthcare operations. While we are not required to agree to all requests, we will consider each request carefully. If you pay for a service in full out-of-pocket, you may request that we not share that information with your health insurer, and we will comply unless required by law.
  5. You have the right to request an accounting of disclosures, which is a list of certain disclosures we have made of your health information. This list will include disclosures made up to six years prior to your request, excluding those related to treatment, payment, healthcare operations, and certain other permitted disclosures. We will provide one accounting per year at no cost, but may charge a reasonable fee for additional requests within the same 12-month period.
  6. You have the right to obtain a copy of this Notice of Privacy Practices at any time, even if you have agreed to receive it electronically.
  7. You have the right to designate an authorized representative, such as someone with medical power of attorney or legal guardianship, to act on your behalf. We will verify the authority of such individuals before granting access or making disclosures.
  8. You have the right to file a complaint if you believe your privacy rights have been violated. You may contact us directly at info@nextlevellongevityclinic.com. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at 200 Independence Avenue, S.W., Washington, D.C. 20201, by calling 1-877-696-6775, or by visiting https://www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.

Our Responsibilities

We are required by law to maintain the privacy and security of your PHI. We will notify you promptly if a breach occurs that may compromise your information. We must follow the practices described in this Notice and provide you with a copy upon request. We will not use or disclose your information in ways not described in this Notice without your written authorization, and you may revoke such authorization at any time.

Changes to This Notice

We reserve the right to modify this Notice at any time. Any changes will apply to all information we maintain and will be effective immediately upon posting on our website. The updated Notice will be available upon request.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us using the contact information below. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

Contact Information
 Next Level Longevity Clinic
 Plymouth, Massachusetts, USA
 Email: info@nextlevellongevityclinic.com